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UK-registered company · No. 16913083
Professional Solutions
Trusted by Industry Leaders

Case Studies

Real-world results in contact center operations, customer support, and BPO efficiency.

UK Minicab Fleet Dispatch
October 2024

UK Minicab Fleet: 24/7 Night & Weekend Dispatch Operations

Integrated with iCabbi & Cordic, reducing unallocated bookings to under 0.8% and scaling driver coordination across 450+ vehicles.

B2B Telecom Lead Generation
September 2024

B2B Telecommunications: 3.4x Increase in Qualified Sales Pipeline

Deployed 12 dedicated outbound telesales representatives with custom CRM workflows, booking 420+ monthly qualified corporate meetings.

Omnichannel Customer Support
August 2024

Healthcare & Clinic Services: 99.2% SLA on Inbound Patient Bookings

Multichannel appointment scheduling and inquiry management delivered with 45-second average response time and 96% CSAT.

OUR REVIEWS AND RATINGS

⭐4.3
Google
⭐4.7
Glassdoor
⭐4.5
Clutch
⭐5.0
GoodFirms